Privacy Policy

Effective Date: 01/01/2026

ReimageMD (“ReimageMD,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information obtained through our website.

This policy applies only to information collected through this website and does not replace or modify our HIPAA Notice of Privacy Practices, which governs how medical information is handled when you receive healthcare services.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website:

  • Name

  • Email address

  • Telephone number

  • Information voluntarily submitted through contact forms

  • Communications sent to us

  • Technical data such as IP address, browser type, device information, and website usage data

We do not intentionally collect medical history, insurance information, or payment information through this website.

Users are encouraged to avoid submitting sensitive Protected Health Information (PHI) through website contact forms and instead provide such information through secure patient portals or during direct consultations.

2. How Information Is Collected

Information may be collected through:

  • Website contact forms

  • Email communications

  • Appointment or telehealth inquiries

  • SMS communications

  • Cookies and website analytics tools

Form submissions may be transmitted via email and/or integrated into third-party systems used to manage scheduling, communications, or administrative operations.

3. How We Use Information

We may use collected information to:

  • Respond to inquiries

  • Schedule appointments

  • Provide administrative communications

  • Send appointment reminders

  • Send marketing communications where legally permitted

  • Improve website performance and user experience

  • Comply with legal or regulatory obligations

Submission of information through this website does not establish a physician–patient relationship.

4. SMS Communications and Mobile Information

By providing your phone number, you consent to receive SMS text messages from ReimageMD for purposes such as responding to inquiries, appointment scheduling, appointment reminders, administrative communications, and service-related notifications. Marketing messages may only be sent where explicit consent has been provided.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message received. For assistance, reply HELP or contact us at info@reimagemd.com.

Mobile information, including phone numbers and SMS data, will not be shared with third parties for their marketing or promotional purposes.

We do not transfer consumer data to external organizations for their own use or marketing purposes.

ReimageMD may use trusted service providers to facilitate messaging delivery or communication services. These providers are authorized to access personal information only as necessary to perform services on our behalf and are contractually required to protect such information.

We implement administrative and technical safeguards, including restricted access controls and periodic review of our data handling practices, to help prevent unauthorized sharing of personal information.

5. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to analyze website traffic and improve user experience.

These tools may collect information such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

Users may modify browser settings to disable cookies, although certain website features may not function properly.

6. Disclosure of Information

We do not sell personal information as defined under California law.

We may share information with service providers who assist with operating our website, managing communications, or performing administrative services. These providers are contractually required to safeguard the information they process.

7. California Privacy Rights (CPRA / CCPA)

If you are a California resident, you may have the right to:

  • Request access to personal information we collect about you

  • Request correction of inaccurate personal information

  • Request deletion of personal information, subject to legal exceptions

To submit a request, contact:

info@reimagemd.com

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

Access to personal data is limited to authorized personnel and service providers who require access for operational purposes. We periodically review our data handling practices to help prevent unauthorized sharing of information.

However, no method of internet transmission or electronic storage is completely secure.

9. Data Retention

Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this policy unless a longer retention period is required by law.

10. Children's Privacy

This website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18.

11. International and Out-of-State Users

This website is operated from the State of California in the United States. By using this website, you consent to the processing of information in the United States.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or SMS communications, please contact:

ReimageMD
3333 W Coast Highway, Suite 530
Newport Beach, CA 92663

Phone: 949.614.0390
Email: info@reimagemd.com

You may also contact us through the website contact form available at:
https://reimagemd.com/contact

TERMS & CONDITIONS

Terms and Conditions of Use
Effective Date: 01/01/2026

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you must discontinue use of this website immediately.

1. No Medical Advice

Information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Use of this website does not establish a physician–patient relationship. Medical decisions should always be made in consultation with a licensed healthcare professional following an in-person or telehealth evaluation.

2. Investigational Procedures

Certain regenerative or biologic procedures referenced on this website may be investigational and may not be approved by the U.S. Food and Drug Administration (FDA) for specific uses. Such procedures are not considered standard of care. No claims or guarantees are made regarding safety, effectiveness, or specific clinical outcomes.

3. Assumption of Risk

You acknowledge that use of this website and reliance on any information provided herein is at your own risk.

4. Limitation of Liability

To the fullest extent permitted by law, ReimageMD and its affiliates, physicians, employees, contractors, and representatives disclaim all liability for any direct, indirect, incidental, consequential, punitive, or special damages arising from or relating to your use of this website or reliance upon its content.

5. No Warranty

This website is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or that the website will be uninterrupted, secure, or error-free.

6. Third-Party Links

This website may contain links to third-party websites. ReimageMD does not control and is not responsible for the content, privacy policies, or practices of any third-party websites.

7. Eligibility

This website is intended for individuals 18 years of age or older. By using this website, you represent that you are at least 18 years old.

8. Electronic Communications

By using this website or submitting contact information, you consent to receive communications from us electronically, including email and SMS communications where permitted by law.

9. Indemnification

You agree to indemnify and hold harmless ReimageMD, its physicians, affiliates, employees, and representatives from any claims, damages, liabilities, costs, or expenses arising out of your use of this website or violation of these Terms.

10. Arbitration Agreement

Any dispute, claim, or controversy arising out of or relating to the use of this website shall be resolved exclusively through binding arbitration administered by the American Arbitration Association in Orange County, California, in accordance with its applicable rules. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

You understand and agree that by using this website, you are waiving the right to a trial by jury.

11. Class Action Waiver

All claims must be brought solely in your individual capacity. You agree not to participate as a plaintiff or class member in any purported class action, consolidated action, or representative proceeding.

12. Governing Law & Venue

These Terms shall be governed by and construed in accordance with the laws of the State of California. Any legal proceedings not subject to arbitration shall be conducted exclusively in the state or federal courts located in Orange County, California.

13. Intellectual Property

All content, text, graphics, logos, images, and materials on this website are the property of ReimageMD and are protected by applicable copyright and trademark laws. ReimageMD and its logos are trademarks of ReimageMD and may not be reproduced, distributed, or used without express written permission.

14. Modifications

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the revised Terms.

15. Contact Information

ReimageMD
3333 W Coast Highway, Suite 530
Newport Beach, CA 92663
info@reimagemd.com
949.614.0390